Scammed on eBay With the help of PayPal – A Common Sellers Tale in 2009

eBay is sold to the public on many different levels...

  • To the consumer eBay is offered as a great online place to find anything - cheap
  • Consumers are also told what a "safe" and easy place eBay is to shop.

All well and good, in most cases, except for the fact that eBay does not have to stand behind the promises they make to the consumer, eBay leaves that bit of dirty business to the individual seller and they use PayPal as the big stick of enforcement to make sure that the sellers keep the buyers happy, no matter the cost or situation.  (more on that later)

  • To the Individual Seller eBay is offered as the easy and fast way to sell the junk that accumulates in the garage or attic

eBay has been promoted as the place for anyone to start a business (selling junk from your garage) for years.  (More recently eBay went courting the corporate world, offering enticements and sweetheart deals to big sellers like Buy.com and others).  For awhile it looked as though eBay would turn its back on the small individual sellers in lieu of the huge volume possibilities offered by the Buy.coms of the world.

Some eBay Kool Aid?

Some eBay Kool Aid?

Thankfully, eBay has not completely forgotten the little guy, they are happy to take his/her money and they have taken some minor steps to entice the small seller back. To be honest, I still don't understand the "selling junk from the garage" business plan "drink the kool aid" approach, but that must just be me...

2008

2008 was a long year in eBay-land, the changes and turmoil wrought by the eBay executives decisions (right or wrong) made an impression on the rank and file. The effect of these constant changes on eBay's core audience of sellers (the little guys and gals) became more than an annoyance. For some of these smaller sellers the constant state of flux of 2008 - early 2009 ended a long term love affair.

I will admit that my own love affair with eBay ended in 2008.

It was just too frustrating at times, not only dealing with the changes in my own eBay selling business, but also fielding questions from my clients regarding unexplainable and sometimes indefensible new rules or policies and outrageous games with fee structures.  I pretty much shut down all operations on eBay myself and quietly told my good clients that they might want to take a fresh look at eBay, it was time to evaluate whether the price in terms of time, frustration and costs, had possibly become too high for some to do business on eBay.

Continue reading “Scammed on eBay With the help of PayPal – A Common Sellers Tale in 2009” »

Trading Assistant Jobs – Business Owner Offers Full Time TA Employment

Maybe we should start a job board for Trading Assistants ? 

It does not come up real often, but listings like the one seen below are posted all over the country from time to time. 

Business owners really do not have the time to learn all of the ins and outs of listing merchandise on eBay or elsewhere on the internet (although they should take the time). Hiring a Trading Assistant full time could be a good move.

Think about it... the deal is good for both parties, the TA gets the satisfaction of selling stuff on eBay and a regular pay check, and the business owner gets years of experience dealing with the ins and outs of a very confusing marketplace.  One caveat however, the TA in question should be a specialist with experience in the types of products the business owner is marketing. 

At famousfashionsfound.com we are looking for someone to write and manage ebay listings for our products.  Take a look at the website to see the kinds of products we sell.  If you have experience selling on ebay and have an interest in fashion, we could use your help.

If you have experience with multiple language auction sites, even better.  Leave a comment with some information about your experience and a contact method.  (These comments will not be published.)

Please email us at:
     info@famousfashionsfound.com

Famous Fashions Found
     869 E. 4500 South, Ste. 302
     Salt Lake City, UT  84107
     USA

How to become a eBay Trading Assistant – Is it Really That E-asy?

e-how (How to do just about everything) published an article "By ***amylaine" touting these 7 easy steps to fame and fortune as an eBay Trading Assistant.

Huh? Is it really this easy?

I can certainly attest that the process and the challenges facing eBay Trading Assistants are much more complicated and more labor intensive than this article suggests.

Lets review the e-How list... Continue reading “How to become a eBay Trading Assistant – Is it Really That E-asy?” »

Auction Format Dead on eBay – Long Live The Auction

Today a landmark change in listing fees for fixed price format "Buy it Now" items on the original auction Internet site eBay was announced. 

Starting September 17th eBay will charge 35 cents to list any number of the same types of fixed-price items each fixed price item listing will now run for 30 days just as store listings and continue to be included in core search. 

UPDATE: eBay special web page explaining changes here: eBay

Is this move an indicator of the death of auctions on eBay?

Lorrie Norrington, eBay's president of global marketplaces says no, but .... Continue reading “Auction Format Dead on eBay – Long Live The Auction” »

Trading Assistant Journal, Skip McGrath, & iBusinessLogic – Solutions Providers in the Renewed ConsignmentPal Directory

Consignment Pal Logo

ConsignmentPal - The little big directory for eBay consignment sellers is growing fast!

Regular readers here will be aware that I have helped Linda Miller and her ConsignmentPal directory with the redesign and reinvigoration of this amazing directory. And I am sure glad I did...

ConsignmentPal has not only become the best place to list your consignment or Trading Assistant business (even better than the Trading Assistant Directory, in my opinion) but is now a great place to find real honest to goodness solutions providers, consultants, designers, web developers, and eBay gurus like Skip McGrath (Not an affiliate link).

The press release below is a good indication of the forward thinking and bright outlook Linda Miller brings to the industry with ConsignmentPal (Not an affiliate link). Providing a free directory for all of the eBay consignment, resale and eCommerce marketplace is a very laudable achievement and I think everyone attending eBay Live 2008 should stop by the booth and shake Linda's hand, thank her for all of her hard work and sign up for ConsignmentPal. Tell her Scott Pooler sent you... if you don't happen to catch me manning the booth myself (I think Linda wants me to fill in during the best speeches...huh, not likely! LOL)

See You at eBay LIVE!

Google Standings - Consignment Pal

Continue reading “Trading Assistant Journal, Skip McGrath, & iBusinessLogic – Solutions Providers in the Renewed ConsignmentPal Directory” »

Updated Consignment Pal Directory – eBay Trading Assistants and Consignment Specialist – Get Found in Search Here

ConsignmentPal LogoConsignment Pal - Re-designed for Consignment Specialists and Clients with ease of use & exposure in mind.

The only online directory of consignment sellers & Drop Off Stores that allows eBay Businesses to:

  • Link to an off eBay Web Site - Get traffic to your site!
  • Show current list of eBay Items For Sale - Automatically - in the Business Profile
  • Describe Your Business as you prefer - With your own keywords
  • Includes your business in a searchable database

Read the Official Press Release Here

Linda Miller of Consignment Pal has worked long and hard to provide a directory service to the consignment industry. Her efforts have been rewarded with a very efficient and usable directory for both consignment shops and eBay Trading Assistants / REDOLS (formerly Trading Posts) and the clientele of these establishments.

The eBay version "Trading Assistant Directory" is widely regarded as being difficult to use and nearly impossible for any end user to find in an online search. If a Trading Assistant or Drop store wants to be found on the Internet, being listed in the Trading Assistant directory will not really help much. Now that Linda Miller has updated the Consignment Pal Directory, the chances of having your listing found online have gone up significantly.

Just a quick search for the words "Consignment Directory" in Google brings up the following results: Continue reading “Updated Consignment Pal Directory – eBay Trading Assistants and Consignment Specialist – Get Found in Search Here” »

Wake Up eBay – Sharing Links, Social Marketing Good – Closed Networks Fail

eBayeBay started as a social network of buyers and sellers.

Interaction between these two separate yet linked groups of people crossed all boundaries, social, economic, international, class and religion.

eBay is social marketing

...and has been relying on social marketing for its success since long before the terminology was coined.

The Internet has changed a great deal since eBay started.

Back in 1995 the only social networks were AOL, Yahoo and eBay. No one at the time knew eBay would grow into a social marketing network but this is what has happened. Buyers and sellers connected on a personal level over great distances and found common ground in the items they traded for online.

Now eBay is turning its back on the basis of social networking and social marketing. Continue reading “Wake Up eBay – Sharing Links, Social Marketing Good – Closed Networks Fail” »

Finding eBay Consignment Help – New eBay Trading Assistant Directory – Not So New

The eBay Trading Assistant program was re-engineered several months ago.  eBay, in fact, started the recent round of controversial announcements (Fees, Feedback, DSRs tied to fee discounts, No more digital delivery, etc) with the summary and unexpected changes to the Trading Assistant system.  REDOL

  • Trading Posts had been renamed as REDOL's (?).
  • REDOL (Drop Stores and TA's with actual business locations) were saddled with increased insurance requirements that initially contained unattainable coverage requirements.
  • The word "Auction" has been banned by eBay as part of any private business name, signage or included in advertising...except, strangely enough, for use as an eBay account name.
  • Legal liability shifted completely onto the small business owners selling consignment items in the eBay system.

We reviewed the terms of the new program here at the Trading Assistant Journal.  Continue reading “Finding eBay Consignment Help – New eBay Trading Assistant Directory – Not So New” »

eBay Franchise Drop Stores – Why they failed

As a former official eBay Trading Assistant, Trading Post owner and master franchise representative for an eBay drop store franchise chain. I would like to weigh in on the subject of franchising and stand alone eBay drop stores or consignment locations.

My experience on both sides of the fence has revealed certain truths, and since I was at one time a proponent of the franchise model, I believe my views could be helpful to anyone considering the purchase of a new franchise eBay drop store. These views are my own opinion and do not reflect upon eBay any eBay franchise drop store chain in particular or upon eBay consignment as an addition to any other type of business. I am simply expressing my views regarding the stand alone drop store franchise model and why it has failed. Continue reading “eBay Franchise Drop Stores – Why they failed” »

What Kind of eBay Seller Are You?

Think of eBay as an ecosystem...

eBay Ecosystem

As in any ecosystem, members of the community depend upon one another. The eBay ecosystem is composed of buyers and sellers - without one or the other the system falters and all become extinct.  As in any ecosystem, different classes of organisms compete for survival.

The sellers in this ecosystem are comprised of occasional sellers, part time sellers, somewhat professional sellers, Powersellers and the Mega Conglomerate Super-sellers.

The question is, what kind of eBay seller are you? 

I see eBay as a community, and as in every community there are different status levels, income levels, outlooks, thoughts and fears among those who participate in the community.  The community as a whole seems cohesive from the outside, but when one wades into the inner workings of any community, a whole range of thoughts and ideas about the community ecosystem and its rules will become apparent.

As eBay members and sellers, we must keep in mind the simple facts of life in any community. Some rules work fine for some members, yet the same rules are looked upon as a poison by other members.

As a community grows and becomes larger, the dominant forces gain more control.  The rules are set by those people and as in any community, those people should have the greater good of all of the community members in mind when creating new rules or laws or fees.

Do you think the powerful members of this eBay community have the entire ecosystem's health in mind when they undertake the task of changing how the community operates?  If you believe in the people who are holding the reigns and think they have our best interests at heart, try to take a step back and see what kind of real effect any new rule will have on the entire ecosystem, not just your small part.

If you do not believe in the idea that the people in charge of this community have the greater good in mind when setting the rules, then it may be time to find another community.

These are the harsh realities of the community in which we live and do business in every day.  Times change, life goes on.  No one ever said eBay would be a fixed price deal.  No one ever promised it would always stay the same.

You do not have to agree, but you should think about putting the energy you have wasted on complaining about changes to work in a new and creative way.  Find a new marketplace, adjust to the changes and use eBay in a different way.

eBay is simply a tool - nothing more.  It is a very large and somewhat costly tool if you do not know how to use it correctly.  But in the hands of a skilled craftsman, even the most expensive tools can save money when compared to using cheap tools which waste time or energy.

What kind of eBay seller are you?  One who uses cheap tools or a real craftsman who knows how to make expensive tools save money?