eBay Third Party Providers Experiencing Fall Out? Frooition Loses Managing Director

Recent earnings announcements along with this last years alteration of the core philosophy at eBay seem to have had a negative effect on many of the third party solutions providers who have built businesses upon the foundation eBay created in the late 1990's.

Rumblings and rumors always abound in a industry such as this, but recently changes made at the top levels of some of the most prominent 3rd party providers seems to predict a consolidation and possibly belt tightening within the firms who revolve around and depend upon the eBay brand.

It is true that some new players are entering the market with interesting solutions, software and services yet at the same time, are the executives at older and more established companies making what could be considered exit strategy moves?

From the announcement of a new CEO at Infopia, Coleman Barney, which in and of itself is seen as a move towards new blood and not a barometer an industry crumbling, to the recent departure of the managing director of Frooition, a UK based eBay stores and template design company, changes at the top of several eBay centric service providers seem to be occurring at a faster rate than normal.

I was quite surprised when I noted earlier today that Grenville Wheland had left Frooition and is now seeking new opportunities through LinkedIn (see Below). Grenville had been purported to be one of the financial backers of Frooition and while his skills as a start up entrepreneur were also touted, on the outside we can only wonder if his reasons for departing may have included deeper financial concerns for the future of the business model.

No Longer With Frooition

No Longer With Frooition

Frooition grew very quickly into a multinational marketing powerhouse for eBay based design work and is still strong today yet they have relied upon eBay as the basis of the business strategy for what seems to be too long when branching out into eCommerce was an available avenue for expansion. My readers will know that I have worked with Frooition as a representative in the States since mid 2007, My dealing with Mr Whelan have always been cordial and above board.  I am sure Frooition will notice his departure.

eBay Live 2008 Karl, Ciz, Grenville Whelan, David Sullivan Fooition

eBay Live 2008 - Karl, Ciz, Grenville Whelan, David Sullivan of Frooition

Channel Adviser, while not changing the steadfast leader of the pack Scot Wingo, has had some major personnel cuts in recent months. As eBay has itself,  a Rolodex or Blackberry full of contacts at eBay in 2007 would be suspiciously empty today.

The industry that has based itself on the largess of this giant we call eBay is morphing into a new animal. Eventually changes beget changes.  While we all wish the likes of Grenville Whelan and Bjorn Espenes of Infopia the best (Bjorn is now the COB), we only have to wonder... who is next?

While riding the gravy train of eBay can be a sound business decicion (at least many of us thought it was), the hard crash at the end of the tracks can be just as abrupt. Other have noted that eBay may be on a uncontrollable death spiral (i.e. Scot Wingo) into the abyss that some great companies (AOL) fall into.

Is it possible that some of these highly placed executives see a bad wind a blowin and have chosen to diversify before the end comes?

I know that even though my heart will always have a place for eBay and I still promote the site and services surrounding its capabailities, I myself have diversified and are very glad that I did.  I no longer depend completely upon eBay as a seller or a service provider.  Having options for myself and my clients is what I am all about now.

Some other service oriented eBay centric companies could take a note...

Chicken Little is Alive and Well – eBay Stores Fear Mongering/Marketing

Everything changes and yet oddly some things never change.  (yes, an old statement ringing true once again)...

It seems that every year about this time eBay chooses to make announcements which had heretofore been cloaked in secrecy.  Just recently the announcement was about a change to the eBay Stores format.  The eBay Stores format is becoming the eBay Stores "Experience".

I say Halleluah! - It is about time the standard (off the ebay shelf) issue eBay store was updated to look like something designed post 1995.

I have no argument with eBay for this change or its implementation.  Everyone who owns an eBay Store has 45 days to make whatever changes are necessary to update their custom templates or 3rd party providers store design.  This seems like plenty of time in most cases and in the cases of the large third party certified eBay stores designers, the work has already been done.  eBay actually worked with these designers and developers to be sure that they were aware of the new standard (yeah, I know - now THAT'S a change, right?).  In any case the look will be new but there is absolutely no need to panic.

Yet Panic is what some want to instill... Continue reading “Chicken Little is Alive and Well – eBay Stores Fear Mongering/Marketing” »

eBay Live 2008 Chicago To Do List – Are you ready?

ebay live Speakers, Seth Godin, Jay Berkowitz

eBay Live 2008 in Chicago is just around the corner - Next week eBay and eCommerce buyers, merchants, software and solutions vendors, marketplace merchants, media and of course the normal crowd or crazed eBay fans will be making their way to McCormick center.

What will you be looking for at this, the last eBay Live, possibly ever?

  • News of more changes at eBay? - Rumors abound with possible shocking announcements on the horizon at eBay. Will these changes be announced next week?
  • New Connections? - Are you looking for networking contacts in your niche or related to your business? eBay Live will provide a great opportunity to meet new people and forge long standing relationships with them.
  • Reconnections? - Meet with people who normally only appear in your email or on the telephone.
  • Technology? - Looking for new cutting edge technologies to help your business? Software, Hardware, Shipping Systems or....? Find it on the solutions floor.
  • Ideas? Ideas abound at conventions like this... open up and ask your questions of the merchants and experts and in turn share insights with them. Learning can never end in this or any other business.

Preparations

Are you ready? Prior to arriving at McCormick Center in Chicago I suggest taking a look at the eBay Live 2008 exhibitors list.

Make a list of must see vendors and then make sub lists of questions you want to ask these vendors. Bring your questions list with you - in the rush of the crowd and the flow of the convention traffic sometimes it is difficult to remember who you wanted to see and what you wanted to learn. Crib notes are no problem here.

Here are the vendors I plan on visiting (no particular order): Continue reading “eBay Live 2008 Chicago To Do List – Are you ready?” »

You Tube Video – Branding Your Business & Marketing to Acoustic Music – BazaarVoice

[youtube=http://www.youtube.com/watch?v=8FCnXCju-Ag]

A fine example of creative marketing with a strong message about branding...

How can you use You Tube for your branding and business needs?

iBusinessLogic.com helped a client insert videos like this in his custom iBusinessLogic/Frooition eBay store:

[youtube=http://www.youtube.com/watch?v=RSiv98UyQNg]

Cornerstone Commercial Carpet Cleaning Supply has received over 1000 hits in just a few months from this one video and they have sold several high end truck mount carpet cleaning machines.

Example of a You Tube Video Google Search result:

YouTubeVideoScreenshot

What can you advertise and promote with video?

ChannelAdvisor Catalyst @ Pinehurst Day 1 Complete – Quick Notes

Catalyst is the name of the ChannelAdvisor conference held once a year each in North Carolina, London, England & Queensland, Australia. 

As most of you may already know, ChannelAdvisor is a very large and diverse multi-channel management solution.  The conference named Catalyst is much more than a sales pitch for ChannelAdvisors various online sales solutions.  At Catalyst, attendees find service and solutions providers covering a complete spectrum of ecommerce and online merchant business.

The solutions presented are from eBay and Paypal to Google, Overstock, Hosted Solutions, Frooition, AsWas, American Express, ShipWorks and more.  The business of doing retail business online is covered at this conference.

PinehurstWe all arrived at Pinehurst, the fabulous golf resort in the Sandhills of North Carolina (originally built in 1895) and were greeted by the very gentile and accommodating staff.  I spent the afternoon settling into my room in the Manor (built in 1923) and checking out the shops & restaurants in the village at Pinehurst. 

The first day's event schedule was consumed mostly by a Golf tournament event. 

The opening keynote speech featuring Chris Shimojima, VP of global electronic commerce for Nike, started at 6PM in the Grand Ballroom of the main historic Carolina Hotel at Pinehurst.

Mr. Shimojima's keynote was a fine example of Nike marketing.  It highlighted two of Nike's newest products and marketing programs, Nike + and Nike iD

The point of the speech was apparently intended to inspire the audience to look for innovative ways to reach a target audience.  While that point is quite valid, in my opinion the speech was more of a marketing spiel for Nike and less an inspirational or educational effort meant to teach the audience how to succeed as marketers in new and innovative ways.  I say this because the two examples Nike presented here (Nike +, a custom shoe configurator) and (Nike ID, an electronic device which tracks runs and provides feedback via the Ipod and your computer) could only be accomplished as marketing programs by a company such as Nike with a development and marketing budget to match.  

When I presented this point to Mr. Shimojima after his speech in open question form, he responded that Nike does not have a large marketing budget.  I found his response to be a bit off base, especially after just witnessing the presentation which highlighted a 6 year development time on one project, multi-million dollar "test" marketing retail locations in Tokyo, New York City and London, and endorsements from movie and TV stars and professional athletes including Tiger Woods. Could this indicate Mr. Shimojinas presentation may have a more appropriate audience on Madison Avenue?

I appreciate ChannelAdvisor's efforts to bring the attendees of Catalyst a real powerful example of how innovation can help a company succeed, but unfortunately in this case the presenter spent more time promoting his own products than sharing real actionable techniques with his audience.  This may have been a bit of an overshoot, a missed-the-runway sort of presentation.  The audience is here trying to learn how to build a business into something like Nike.  The Nike Corporation did not start out with the resources it has available today to innovate in the marketplace.  Maybe a more down to earth example of real world success from a peer or possibly newly minted eCommerce success story would have been more appropriate, rather than hearing words and a sales pitch from the mountaintop of one of the ultimate brands in the world. 

Real Estate eBay Store Created by DesignLogic for Watson Realty

eBay Stores are well known in the world of Internet commerce.  Many believe the inexpensive eBay feature known as an eBay Store is the key to drawing traffic to any eCommerce website. The positive effect of a well designed and stocked eBay stores website is well documented. 

Selling Real Estate on eBay has also been proven successful and is effective as a lead  and sales generation tool.  Therefore it seems quite interesting, almost unbelievable, that these two powerful eBay marketing tactics have yet to be joined with the creation of a well designed eBay Store for Real Estate.  Until Now...

jchalkley,Realtor-Mock-R.jpg

Jason Chalkley, a Realtor with Watson Realty Corp, has commissioned an eBay Store crafted by: DesignLogic

The unique design of this eBay Stores real estate site is expected to create an influx of interest for the Realtor's Ormond Beach and Daytona Beach real estate listings.  Each property listed on eBay will gain worldwide exposure, not only within eBay but also through increased exposure to worldwide search engines such as Google, Yahoo and MSN.  "This brings a whole new dimension of value to my advertising budget," said Jason Chalkley.

The image above is a "mock up" of the soon-to-be installed Jason Chalkley/Watson Real Estate eBay Store.  When the actual store is installed it will feature a cross advertising design powered by a unique Frooition software and control panel.  "Each real estate listing will interactively display similar listings from within the brokers store and it will do so on every listing through the eBay store website.  This is a crucial feature not available through any other design package to our knowledge," according to Scott Pooler (me) of iBusinessLogic & AllBusinessAuctions.com. "No matter how a visitor enters the site, they will view more than one property listing on a page. The design will encourage all visitors to surf all of the listings the realtor has available rather than simply click back to eBay or the search engine they came from when they are finished looking at the landing page." This feature is dynamically updated via the eBay API and does not need to be maintained. Simply launching new or additional listings will populate the cross selling engine that is a DesignLogic store powered by Frooition.

Jason Chalkley is a visionary when it comes to advertising real estate for his clients. He has invested in this custom designed eBay store with the express intention to draw new leads from the worldwide exposure eBay can provide.  "With the weak dollar and strong Euro, I hope to draw some European investors to my beautiful Florida beach properties through eBay," Jason Chalkley said. "Local Florida buyers will find our properties in the eBay store just as easily as foreign investors, so I see it as a win-win situation for my listings."

After the new store is installed Jason does not plan to stop with this initial phase of his real estate Internet marketing plan. Jason will call upon All Business Auctions to help him with inserting video tours of his listings as an added feature.  Jason has also started his first real estate WordPress blog with our help.  He plans on expanding his eBay listings with local area guides through digital download and possibly other real estate related merchandise in the future.

Welcome – Cornerstone Commercial Supply to iBusinessLogic / All Business Auctions!


Cornerstone Commercial Supply is pleased to announce that after years of brick and mortar retail and wholesale sales of commercial carpet cleaning, janitorial and floor care supplies and equipment, that they are entering the exciting world of e-commerce as an internet and eBay seller!

The professionals at iBusinessLogic are bringing the world of Internet marketing to an established Brick and Mortar distributor of Carpet Cleaning supplies and equipment in the Tampa Bay area.

iBusinessLogic 's first task has been to set up the inventory of this commercial carpet cleaning distributor in electronic format and to enter it into the AuctionLogic business class ebay management software suite. We are proceeding with this project while we complete the design of the eBay stores templates with our DesignLogic and Frooition graphics and eBay stores certified designer teams. The eBay stores design and listing template is nearly complete but since we have all of this great product to promote, there is no reason to wait. We at All Business Auctions have begun the soft launch of this client onto eBay with a basic eBay stores design provided by eBay.


Once DesignLogic & Frooition has Cornerstone's new eBay store design completed they can simply do a quick install of the eBay store design without changing any of the items already running on eBay. One of the great features of our AuctionLogic software suite is that once the Cornerstone branded and customized eBay listing template is ready for use, we can simply choose to change the template of any store item from within our software without ever having to re-enter item description information or details. Once the Designlogic / Frooition template is installed our client will have the ultimate flexibility available for changing and editing both live eBay listings and thier own promotions within the eBay store. Featured items will be promoted / cross marketed on each and every listing with this eBay stores design and software solution.

Next on the agenda, after the eBay store is up and running and generating revenue, DesignLogic will formulate , design and implement a complete a full eCommerce website for this client. This will allow the client to direct traffic from eBay to the eCommerce website and sell his primary product which is Truck Mount Carpet Cleaning Machines.

In addition we plan on developing informational products for this client. Digitally delivered info products are a great way to get a company brand and company links into the hands of a focused and targeted audience. The informational products ideas we have for this client are extensive and we fully intend on helping Cornerstone Commercial Supply inform and educate its customer base with Commercial carpet & floor care e-books, e-reports, e-reviews on equipment and other video and audio based informational products.

We have been working for years to reach a level which would allow All Business Auctions / iBusinessLogic to create comprehensive and effective Internet marketing plans which start with the awesome power of eBay traffic generation. We believe we have found the right combination of tools, services and mentoring programs which will allow any brick and mortar business like Cornerstone to survive and thrive in the new world of Internet based marketing.

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DesignLogic Created Frooition Powered eBay-Stores Design for Cornerstone Supply

 

We have have just created this new eBay stores design with our DesignLogic team in conjunction with Frooition in the U.K.

Cornerstone Supply is an established brick and mortar supplier of commercial carpet cleaning equipment and cleaning agents, specializing in heavy duty truck mounted carpet cleaning machines.

Our iBusinessLogic team of professionals and solutions will be bringing this company to eCommerce in a big way - starting with an eBay store designed by DesignLogic and powered by Frooition. Listing services provided by AuctionLogic will keep the inventory of this operation online via eBay with a minimal learning curve and maximizing uptime of inventory.

After our initial eBay stores setup and implementation we plan on designing and launching a eCommerce website and blog for this company.

Wish us luck as we hope to provide these types of services for brick and mortar businesses for the foreseeable future.

Our New All Business Auctions eBay Store Design is almost complete – Thanks to DesignLogic and Frooition!

We are working with our DesignLogic team to integrate the Frooition eBay stores design framework into our system of eBay Stores Designer services. Very soon, visitors to our eBay store will be greeted by a new and dynamic shopping experience. To see an example follow this link: DesignLogic/Frooition eBay Store Mockup If you compare the two examples you may notice some significant differences. These differences are more than simple appearance and color pallate choices. They are reflected in the core purpose of any e-commerce design. Conversion and cross selling is king in e-commerce and the Frooition design template has been created from its inception to optimize both of these goals and place them within an eBay stores design parameter. If your eBay store has not performed as you had hoped, if your are frustrated by the lack of repeat , upselling, or bundled sales performance from your present eBay store design, we suggest you investigate the Frooition design solution. If you have not yet heard of Frooition here in the USA, you will.

Frooition is the premier eBay stores design solution in the U.K. and Europe. Some of the U.K.'s largest retailers rely upon Frooition to implement and manage their online sales strategies. We are certainly proud and honored to be linked in business and in friendship with this outstanding company and we only hope that our DesignLogic services can benefit from and provide value to Frooition and our clients alike.

Features of Frooition eBay shop Design: Continue reading “Our New All Business Auctions eBay Store Design is almost complete – Thanks to DesignLogic and Frooition!” »

All Business Auctions Joins With Frooition

All Business Auctions Designed by Frooition!

eBay stores design leaders Frooition – www.frooition.com – have joined forces with All Business Auctions to provide world-class eBay store design services to eBay sellers and established brick and motar retail & wholesale businesses in the USA. Frooition provides design & eBay store management services through its unique and proprietary software for eBay sellers and corporate businesses throughout the UK and internationally. Continue reading “All Business Auctions Joins With Frooition” »