Tag Archives | Feedback

How many eCommerce Platforms?

How many of you are trying new and interesting channels such as Etsy, Bonanzle, Online Auction, Dawdle, or any of the others which have popped up in the last 12 months? Conversely, how many are sticking just with eBay or your own ecommerce shopping cart website?

Continue Reading 0

Live Help – Communication at eBay – Cornerstone of the Buyer Experience

The crux of the situation is communications at eBay, how they want to inspire the customers of eBay, the sellers, to provide excellent customer service and communications. And why it is difficult for the customer/sellers of eBay to take this request seriously when eBay itself can not seem to provide even basic communications to its customers.

Continue Reading 0

eBay Feedback – More of An Issue for Sellers Than Buyers – Example: Greenteapass

Feedback means so much to sellers on eBay… In fact, it can mean the difference between being in business one day, and being out of business the next… Unfortunately for the sellers of eBay, the same feedback situation is not so true for buyers who abuse the system. Yes, there are buyers who abuse the […]

Continue Reading 19

eBay Feedback Withholding – No More – eBay Feedback 2.0 Has Arrived to Save Sellers from Themselves

“I paid you, you left me good feedback, I feel better because this means the seller I bought from cares enough to make some sort of effort to let me know that he appreciates my trust”. This is how I felt about feedback in the early days, and this is what I think eBay is trying to foster with the recent and seemingly radical change in the feedback system.

Continue Reading 0

PeSA ECMTA DSRs Conference Call – Final Analysis – What Sellers Should Know

Brandon Dupsky of ECMTA hosted today’s special invitation conference call for PeSA/ECMTA members and selected invitees of the Trading Assistant Journal and eBay & Beyond Internet Radio Show. The call, focusing on the reality of DSRs (Detailed Seller Ratings) and how they effect eBay sellers’ businesses, was held at 5PM Eastern time on Thursday, April […]

Continue Reading 1