Neutral feedbacks from the past are being manually converted to negatives in sellers feedback profiles! eBay is doing just that, changing past neutrals into negatives with a visual change from a grey mark to a red in the feedback profiles.
Tag Archives | feedback 2.0
eBay Feedback 2.0, To Build Trust Reviews are Better
The difference between a seller with one good feedback and a Powerseller with 10,000 feedback is zero if your transaction with that party goes bad. If one looks at the 10,000 feedback sellers out there, dozens if not hundreds of negative feedbacks have been accumulated by these Powersellers. The illusion however is that these sellers are more trustworthy than the low feedback seller, simply because they sell more often.
eBay Feedback Withholding – No More – eBay Feedback 2.0 Has Arrived to Save Sellers from Themselves
“I paid you, you left me good feedback, I feel better because this means the seller I bought from cares enough to make some sort of effort to let me know that he appreciates my trust”. This is how I felt about feedback in the early days, and this is what I think eBay is trying to foster with the recent and seemingly radical change in the feedback system.