eBay Live 2008 – Thoughts from Atlanta – John Lawson of 3rdPO.com Speaks Out By Scott Pooler on June 27, 2008 in commentary, eBay Live 2008 I just feel very uncertain about the ripples and effects such a plethora of change can do to an organization. But in the midst of all the change, they did not even bother to address the most needed change…….CUSTOMER SERVICE! Continue Reading 0