One of the events of the day yesterday in the PESA Pavilion was a round table session with Brian Burke of Feedback Fame at eBay.
Tag Archives | Brian Burke
“I paid you, you left me good feedback, I feel better because this means the seller I bought from cares enough to make some sort of effort to let me know that he appreciates my trust”. This is how I felt about feedback in the early days, and this is what I think eBay is trying to foster with the recent and seemingly radical change in the feedback system.
Thousands of honest eBay sellers and small business owners made additional income on eBay by utilizing the service eBay created called “Digital Delivery” – Until… Last month when Brian Burke, Director Global Feedback Policy, made an abrupt statement. On March 24th, 2008, Brian Burke announced digital delivery and information products would forever be banned on eBay core listings by […]