SUPERBOWL Traffic Test – eBay vs Bonanzle Completed – Who Won?

I am so sorry, the Superbowl package is no longer available!

The listings were removed from eBay and Bonanzle this morning at 9AM EST.

SuperBowl Traffic Test

SuperBowl Traffic Test

As anyone who has done consignment listings of such short lived merchandise knows, this is a hectic way to make a living!  In actuality I am glad it is over, now I can simply enjoy the big game.

Results?

Oh, Yes - Results...

The results of our very un-scientific traffic test with all the variables mentioned and discussed in the previous articles comments section...

Indicate one clear and overwhelming winner.

But first, lets talk about some of the comments...

My buddy John Lawson AKA ColderIce seems to think the mention of the traffic test in this blog will skew the results enough to make them useless.  I simply do not understand that line of thinking because both links were provided here with equal access. As such they have an equal chance to draw traffic from this source and in even though in effect both listings results were elevated from this article, I would assume they would be elevated equally.  This is what I do, it is my business, I promote the idea that by blogging about what it is you sell or offer the public, will in turn increase the chances of selling that thing or service.  Therefore I will not apologize for doing what comes naturally -

I sell, therefore I blog!

Just a Thought presented the point that the exact same html should have been used in both listings... Hmmm, that may be possible in the description area, and in fact the words used to describe the item(s) for sale were exactly the same, but there is no way I can manipulate the eBay system to make it look like Bonanzle or Visa-Versa.  I mean, I am good, but not that good.  I also use a listing management tool on eBay called AuctionSound and it would be a real pain to remove all of my standard eBay template information for one listing.  This standard information appears in all of my eBay listings and as such makes them standard eBay listings.  We are comparing standard eBay vs standard Bonanzle, are we not? While a true A/B test run by a Internet advertising consulting firm would never have the same exact content, I guess it could have been done here to prove some point - what?

OK - Now for the Results....

Drum Roll Please

oh, and Congratulations Bonanzle for hitting a milestone this week with One Million Listings

The results are as follows - with both listings being online approximately the same amount of time (within seconds).

  • eBay = 95 hits to the SuperBowl Beach House Vacation and 4 Ticket Package

  • Bonanzle = 197 hits to the same package listed on their new and very SEO friendly website!

Roughly twice as much traffic, from various sources went to Bonanzle.  Is this a scientific result? No... Does it tell a story about the possibilities on new and exciting venues, yes!  Does it mean you should pack up your business and move it to Bonanzle?  That is your business decision, I would never recommend anyone leave eBay without first knowing what the new location will do for them.  Keep your sales humming, if they are, on eBay... But it never hurts to take a look next door!

By the way - Neither site sold the package - My client pulled the offer and went to the Georgia Mountains to get away from Superbowl craziness...

Traffic Test – NFL SUPERBOWL 2009 Championship 4 Club Level Tickets & 5 Nights in BEACH HOUSE – EBAY or BONANZLE ?

This is Another edition of Will it Sell?

SuperBowl Traffic Test

SuperBowl Traffic Test

We have not done a head to head comparison like this in awhile...  The idea is simple, basically we list the same exact item on two eCommerce  platforms to see which gets the most traffic. Ultimately the test is who or where will the item sell the item first?

Today in the interest of  being topical we are using a special listing as our test case.

A 5 - night vacation in Florida including 4 Club Level seats for the 2009 NFL Championship game at Raymond James Stadium in Tampa, Florida - otherwise known as the SUPERBOWL.  This year the teams playing will be the Arizona Cardinals vs the Pittsburg Steelers but the winners of this eBay auction or Bonanzle listing will be playing on the sand in Indian Shores, Florida.

eBay vs. Bonanzle  Football Style

Why pick eBay and Bonanzle? Well we have accounts at both venues and the last time we did this test it was eBay vs. OnlineAuction.com - eBay won that one hands down.

First up is Bonanzle - Continue reading “Traffic Test – NFL SUPERBOWL 2009 Championship 4 Club Level Tickets & 5 Nights in BEACH HOUSE – EBAY or BONANZLE ?” »

eBay’s Usher Lieberman Comes Out of the Closet on AuctionWally Show

AuctionWally

AuctionWally

Walt Kolenda AKA "AuctionWally" had a coming out party this week!

It seems that eBay in it's infinite wisdom and true to form in it's own sweet time, has decided the head of Communications AKA Usher Lieberman, should actually communicate!

Usher Lieberman - eBay Communications

Usher Lieberman - eBay Communications

Is this is a paradigm shift in strategy for eBay?

I ask this question simply because this is the very first time the public mouthpiece of eBay has actually said anything publicly.

I am curious as to what precipitated this new definition of what communications means at eBay? Is it possible that eBay has detected some push back from the people we like to call it's customers - otherwise known as sellers? Continue reading “eBay’s Usher Lieberman Comes Out of the Closet on AuctionWally Show” »

Chicken Little is Alive and Well – eBay Stores Fear Mongering/Marketing

Everything changes and yet oddly some things never change.  (yes, an old statement ringing true once again)...

It seems that every year about this time eBay chooses to make announcements which had heretofore been cloaked in secrecy.  Just recently the announcement was about a change to the eBay Stores format.  The eBay Stores format is becoming the eBay Stores "Experience".

I say Halleluah! - It is about time the standard (off the ebay shelf) issue eBay store was updated to look like something designed post 1995.

I have no argument with eBay for this change or its implementation.  Everyone who owns an eBay Store has 45 days to make whatever changes are necessary to update their custom templates or 3rd party providers store design.  This seems like plenty of time in most cases and in the cases of the large third party certified eBay stores designers, the work has already been done.  eBay actually worked with these designers and developers to be sure that they were aware of the new standard (yeah, I know - now THAT'S a change, right?).  In any case the look will be new but there is absolutely no need to panic.

Yet Panic is what some want to instill... Continue reading “Chicken Little is Alive and Well – eBay Stores Fear Mongering/Marketing” »

Small Business on eBay – The Straw That Broke This Cornerstone's Back

Cornerstone Commercial Supply, a name most of my regular readers will remember from articles in the past year is calling it quits on eBay.

Cornerstone is an established small business with over 30 years of quality service dealing with the public. They offer a unique niche product selection which would seemingly be ideal for eBay. Commercial carpet cleaning products, tools, and machines both new and used.

Just as a small bit of background, let it be known that the owners of Cornerstone Commercial Supply are not rich people. They are the father and daughter team of Richard and Connie Carpenter, they both work every day to survive in this difficult economic environment.

Richard Carpenter

Richard Carpenter

Richard Carpenter has been in the Commercial Carpet Cleaning business for over 30 years and as a distributor for over 12 in his present location.  He and his daughter Connie are honest, hard working dedicated people who give the customer a fair shake even when it is not necessary.

I consulted with Cornerstone Commercial Supply to bring them onto eBay as a client of iBusinessLogic in 2007, with the very best of intentions, now I feel as though I owe them an apology for what it is I have done.

It seemed to me to be a perfect match back in the end of 2007.  We researched similar product sales on eBay with advanced eBay research tools. This research revealed a steady and growing market for the professional carpet cleaning products, with competition already established and selling on eBay.   We had a solid plan and in our view, no other carpet cleaning supplier had approached the niche as we would, with a dedicated and well designed eBay store, a full product line, and very competitive pricing, we felt we had a good chance of growing a nice secondary business on eBay for Cornerstone Commercial Supply. Continue reading “Small Business on eBay – The Straw That Broke This Cornerstone's Back” »

Cyber Monday – Shopping on eBay With Microsoft as a Guide

This morning I was greeted with a pleasant email from our friends at eBay and Microsoft.  Since I already had a Nintendo DS Lite and assorted games in my Amazon.com shopping cart, I decided to investigate the coupon opportunity presented by eBay and our friends at Microsoft Live Search. 

Here's how to save up to 40% with a coupon + Microsoft Cashback:
1. Search for an item on www.live.com.
2. Click the sponsored ad with the Microsoft cashback symbol  You'll be taken to eBay.com.
3. Make sure the item is Buy It Now and the seller accepts PayPal. If the item is eligible,
you'll see a cashback notice on the "commit to buy" page.
4. Enter code: CSHOPEBAY2008. Pay with PayPal before midnight PT on Dec 1, 2008.  

I found what I was looking for on eBay with free shipping, albeit at a higher price than on Amazon. The special coupon deal should make up more than the difference between the prices on the two sites, right?

Found it on eBay
Found it on eBay

 

 

Coupon on eBay - 60 day delay?

Coupon on eBay - 60 day delay?

The discount looked good, in effect I would be getting about 3 games for free with this deal - great!

Then I saw the detail "you must have a Microsoft  cash back account" whats that?  Hmmm, lets look into that before we pull the trigger on this purchase.

When I read the terms below and found there would be a 60 day delay to realize my $71.97 savings on top of several other possible ways that I would not or could not qualify for my "coupon" the thrill was gone.  I went back to Amazon and bought my Christmas gift. 

Amazon does not play these games, or make people jump through these hoops.  Most buyers would not bother to read the fine print and therefore would expect a actual discount at checkout.  The way this coupon seems to be setup, you must first buy from the eBay seller, before learning that your coupon would not be good for another 60 days.  Technically, that is not a coupon, that is a rebate. 

Yes, there are small links which will lead anyone to the information presented below, but how many shoppers will actually follow those links before using the buy now button.  The sellers should not be dealing with  unhappy buyers who have been lead to believe they would be saving money instantly with this deal.

Does this make for a Great Buyer Experience?      

But before you dive into the dry fine print of the cashback program, check out this recent article on APPScout about the Microsoft Live Search Cashback Program (Thanks to Elizabeth for forwarding the link). I think the App Scout article confirms my reaction to the 60 day delay in payment.  The article also suggests that Microsoft has reacted to complaints about the 60 day delay by offering instant reimbursement for "some" eBay buyers, but those eBay buyers will only know if they received the reimbursement after they have made the purchase.  (How fair is that? You MIGHT get your 40% off today, or 60 days from now, or never... it really depends upon who or what we may think of you.)

eBay Terms for Live Search Cashback Rewards

Your participation in the Microsoft Live Search cashback program ("Cashback Program"), is subject to the Microsoft Service Agreement at http://tou.live.com (the "Program Terms"), and these eBay Terms. In the event of a conflict between the Program Terms and the eBay Terms, the eBay Terms shall apply.

Cashback Program

  • Eligibility
  • Qualifying Purchase
  • Receiving Cashback Rewards
  • Limitations
  • The Microsoft Live Search Cashback Program provides cashback for up to 12 qualifying purchases per account on www.ebay.com. The amount of cashback will be determined by eBay, specified at the time of checkout on the "purchase review page" and equal to a percentage of the sale price (excluding shipping and handling fees, insurance fees and other such fees) ("Cashback Rewards"). The maximum amount of Cashback Rewards per qualifying purchase is $200.00 USD. In addition, all Cashback Rewards (including Cashback Rewards earned in connection with purchases made on websites other than www.eBay.com) are subject to the annual $2,500.00 per person cap set forth in the Program Terms.

You are eligible to participate in the Cashback Program as long as you: (a) are at least 18 years of age and reside in the United States, (b) have a confirmed US eBay.com account in good standing, (c) have a verified US PayPal account in good standing, (d) have a Microsoft Cashback Program Account in good standing; and (e) comply with the eBay Terms and the Program Terms. In order for your accounts to be in good standing, they must not be limited or suspended. To make a qualifying purchase, you must do all of the following:

  • Search for an eBay.com item on www.live.com.
  • Click on an eBay.com sponsored advertisement on www.live.com that has the cashback icon a gold circle with a dollar sign, next to the advertisement. When you click on the advertisement, you will begin an online session. Sponsored advertisements typically appear at the top or along the right hand side of the page of a www.live.com search results page in a shaded or colored area of the page.
  • Purchase an eligible eBay.com Buy-It-Now item using PayPal within 60 minutes of the time you began the online session. Cashback Rewards will apply only to the first eligible item you commit to buy during an online session. You may make only one qualifying purchase per online session.
  • To make additional qualifying purchases, you must repeat each of these steps including initiating a new search on www.live.com.

After your first eligible purchase is completed, you must go to My Messages on eBay.com and look for a message from eBay with "cashback" in the subject line. Click the "Get Cashback" link or button in the message to set up a Cashback Program account with Microsoft by providing all information required by Microsoft (or, if you already have a Cashback Program account, log into your account in order to associate your eBay purchases with that account). Once you have created a Cashback Program account and have logged in to associate your eBay purchases with your account as described above, the Cashback Rewards will be available in your Cashback Program account approximately sixty (60) days after you pay for your qualifying purchase. PayPal in its discretion may decide to pay your Cashback Rewards more quickly on a case by case basis. Cashback rewards are issued to the PayPal account you used to make the qualifying purchase on eBay.com. Only certain items selected by eBay from time to time in its sole discretion will be eligible for Cashback Rewards. eBay will notify you on the purchase review page of the Buy-It-Now transaction process if the item you wish to purchase is not eligible.

Please review the purchase review page carefully before you commit to buy an item. Please note, the following will always be ineligible for Cashback Rewards: purchases that are completed on www.express.ebay.com or www.half.ebay.com; purchases of automobiles or other vehicles; purchases of real estate. Cashback Rewards cannot be transferred or applied to multiple eBay.com accounts. Purchases on eBay.com of gift certificates, gift cards and items acquired for resale will be eligible for Cashback Rewards. eBay may permit you to combine Cashback Rewards with other eBay promotions, coupons, or gift certificates. With the exception of eBay promotions, coupons and gift certificates, Cashback Rewards cannot be combined with any other offer on purchases on www.eBay.com. eBay shall determine in its sole discretion whether your purchase is a qualifying purchase under the eBay Terms. PayPal may disqualify transactions or remove previously paid cash rewards from your PayPal account if you return or cancel a qualifying purchase, participate in any fraud or abuse relating to the Cashback Program (including conducting "sham" transactions or otherwise colluding with merchants, or otherwise), or fail to meet the Program Terms or these eBay Terms. In the event that you receive Cashback Rewards for a purchase that is later determined to be an ineligible purchase, you provide PayPal with the right and authority to remove the Cashback Rewards from your PayPal account, even if it means that your PayPal account will have a negative balance for which you will be liable. Live Search cashback is a Microsoft Corporation program. Cashback Rewards are funded and paid by Microsoft. Neither eBay nor PayPal have any obligations to you regarding Cashback Rewards or your participation in the Cashback Program except as set forth in these eBay Terms. eBay is the official time keeper for determining whether your purchase is made within 60 minutes of the time you initiate an online session. You hereby agree to release eBay Inc. and PayPal, Inc. from any claims, demands and damages arising out of or in any way connected to your participation in the Cashback Program. In addition, you hereby agree to release Microsoft from any claims, demands and damages arising out of the eBay Terms. eBay provides Microsoft with limited information about your eligible purchase (such as the date, time, amount, and item description) when you apply for a Cashback Reward. Microsoft will use this information only to process and manage your Cashback Rewards, and not for any other purpose. eBay may change these terms and conditions from time to time by posting revised terms and conditions on www.eBay.com, and all such changes will be effective when posted.

The Brain Drain Continues is The eBay Ship Floundering?

eBayStefan Gross-Selbeck, eBay's general manager for Germany has quietly left the Stalag.  It also seems that Yahoo, in deference to their relationship with eBay did not want to make a big deal of the fact that one of eBay's most important foreign market managers has departed for somewhat less lofty waters.

Industry Moves: Xing CEO Logs Out, Replacement Coming From eBay
paidContent.org via Yahoo! Finance Mon, 24 Nov 2008 5:20 AM PST
LinkedIn rival Xing's founder and CEO Lars Hinrichs has stepped down from the post to concentrate on "new entrepreneurial challenges", and is being replaced by Dr. Stefan Gross-Selbeck, eBay's general manager for Germany.

Xing is not really the story here, now is it?

Yahoo must have crafted that statement with the utmost care. eBay was not mentioned until the last sentence.

ebayflare1

eBay Sinking?

When eBay's General Manager for Germany take a position at the head of a company that is smaller than eBay's smallest holdings and plays second fiddle to several other companies, well it seems that we have a pattern developing.

Who will be next to find new digs on the shore?

It seems that the great ship that is/was eBay may be showing some signs of seepage.  Do we really think these departures mean all is well?  Or should someone call the Coast Guard and send up a flare?

Wednesday 1:14, Firehose of Traffic and Comment Followup

Today is Tuesday (Happy Veterans Day to all who served)... many have wondered what the heck is Scott talking about with this silly slogan...

Wednesday 1:14

It's a great question!  To tell the truth, I wonder sometimes myself...

It is not a quote for the book of Genesis and it is not some sort of weird eBook pitch... "sighs of relief", all around.

Wednesday at 1:14 is the start of something new.  New for me, new for you and new for this space.

Many of my regular readers know I have been part of the meteroic rise to stardom of one very interesting fellow known to many as ColderICE. 

John Lawson is what I call him, but he can have a cool handle if he likes, it fits his personality and his message.  (Maybe I should have a moniker like that? Hmmm.... What would I be... WarmerFudge?)

John is a Platinum Powerseller on eBay and also has his own website at 3rd Power Outlet http://www.3rdPowerOutlet.com. He brought hip hop merchandise to eBay and has had great success with this very finely crafted niche market.  John is a pillar of the PESA community and he has brought a fresh new look to both eBay and eCommerce. 

 John Lawson is a straight shooter, a matter of fact kind of guy and he has little time for BS artists or scammers.  I wonder why I like him...

John gained a greater audience, or dare I say his very first national audience through my insistence that he guest post here on the Trading Assistant Journal.  You can review his guest post writings and other mentions on this site here.

John has since started his own eCommerce blog or videoblog and named it ColderICE.  

He seems to be more comfortable in front of the video camera than at a keyboard and I am less excited about doing video blogs than writing. 

To each his own. 

We have remained steady friends since the day we met thanks to Scot Wingo and his Channel Advisor Catalyst conference. Some may be surprised at John and I being friends if they had followed our political battle on Twitter over the last several months.  Yet, we never have let the politics cloud our respect for one another, even in the heat of battle. 

You can follow John on Twitter here: http://twitter.com/ColderICE

My Twitter account can be found here: http://twitter,com/Scott_Pooler

John and I are very different people, yet we have a great deal in common.  We each come from very different backgrounds and may have never met if it were not for a common interest.  That interest is making money on the Internet. 

Our friendship is based upon more than this one thing however. 

John Lawson and I are each very interested in, and good at, looking at the big picture when it come to the overall business of selling online. More importantly, we each, in our own way, have found ways to share what we think is important information with the world through blogs and videos.  We get a lot of fulfillment from helping people to understand what we wish we had understood when we each started. 

So, back to this Wednesday 1:14 question...

On Wednesday - This Wednesday November 11,2008 @ precisely 1:14 Eastern Standard Time a new Internet talk show and podcast will be born. 

  • No Nonsense

  • No Sugarcoating

  • No self promotion

The idea is simple, No BS eCommerce, eBay and eBusiness.  We won't be selling and DVD sets and we won't be pulling any punches when it comes to sharing our opinions about anything to do with the industry.  We know that as co-hosts we will not always agree on every subject but this is also what we think will make us unique. 

The show is scheduled to air on Talkshoe every Wednesday @ 1:14 in the afternoon.  Why 1:14?  I will let John tell you that... but it has it's own significance.

(Talkshoe link with appear on the Agents of Revenue site soon)

I am building a new website for the show, and it is not quite finished.  But the home page can be found at either http://agentsofrevenue.com or http://agents-of-revenue.com

The website will have a email form available for all of you to send us your questions, topic suggestions, or other interesting and useful information. The show will only be on for 1/2 hour per week so we will not get to everyone's questions, but be assured... if its a good one, we will discuss it live.

Why "Agents of Revenue" as a name? 

We just kinda landed there while discussing the concept of the show.  We want to impart information which will help people produce what really counts, and that's real honest cold hard cash - or positive revenue. 

We also want to enforce a no BS atmosphere and be matter of fact about what it takes to become revenue positive in eBusiness.  Part of the show may be dedicated to John and I duking it out in a point counter point style on some subjects but overall we just want to bring a fresh, no nonsense perspective to the space.

The fedora hats are a Blues Brothers or Elliott Ness reference, they signify our goal of being straight shooters and honest advisors. 

OK the Blues Brothers were neither, but they were very cool...  they wanted to help the Sister, and they were ultimately very good at what they did for a living.   

Elliot Ness just got the bad guys and he was Untouchable...

OK - along these lines comes a comment from one of the readers here on the Trading assistant Journal...

Continue reading “Wednesday 1:14, Firehose of Traffic and Comment Followup” »

External Industry Perception – Opinion Matters – eBay

My recent schedule has taken me away from the deep depths of eBay polices and events. This can be a good thing... Anytime one can take a step back and look at life and business from a different perspective, I believe they should seize the opportunity.

My most recent sojourn into the world outside of eBay took me to the very interesting, yet almost unknown, industry of automotive recycling.

Yes, I know... most of us non-recyclers call it by a different name and frankly we rarely think about the positive impact on our environment and economy that auto recycling, or what we call  "Junkyards" (bad word inside the industry) has in America.

At first I did not "get" why the term "Junkyards" was considered not-PC (Politically Correct), but after attending the 65th annual Automotive Recyclers Association convention and expo in Kansas City, Missouri, I have a much better understanding.

Automotive recycling as an industry has come a long way in technology, in standards and most importantly in environmental protection since this national organization was formed in 1943.

From systems designed to extract every ounce of fluid from a wrecked vehicle to machines which automatically extract copper from the miles of wires in every car while saving the plastic insulation for re-use, the technology changes have been enormous.  I personally was amazed at the live demonstrations held at Midway Auto Parts in Kansas City on chilly evening during the exposition.

The yard was clean and extraordinarily well organized, all of the wrecked vehicles had been sorted and were laid out in various stages of the recycling process. No huge stacks of rusty hulks in this yard, most all of the cars I saw represented recent model years, they even had a used car lot in the front of the operation with some very clean looking late model automobiles. This place looked more like a new car dealership than what previously ill-informed outsiders like myself might have called it. This was a recycling facility, not a "Junk yard"

I have to agree with the new terminology, there was no presence of "Junk" here. This was pure recycling, down to the last ounce of steel. I was told this is not uncommon in the new era of auto recycling.  It seems that with the right combination of technology and training more of an automobile or truck can be recycled than ever before.  The industry as a whole has seen, both from a profit and from the environmental impact perspective, modernizing is the only way to excel.

By now my regular readers are wondering where eBay enters into all of this?

I was invited to this convention by a client who also happens to be an eBay Powerseller.

Taia Cesana

Taia Cesana - East Coast eCommerce Manager

The eBay connection starts with Taia Cesana of East Coast Auto Salvage. Taia hired my company iBusinessLogic to build a new website for their family owned auto recycling facility in Higganum, Connecticut. I met Taia at the Channel Adviser Catalyst conference in North Carolina. We have worked together on a plan to upgrade both East Coast's eBay sales operations and their website since Catalyst.

Taia and her dad Bill are very active members of both the ARA and CAR (Connecticut Auto Recyclers Association)associations. iBusinessLogic is now building a new website for CAR as a direct result of our work on the East Coast site.

Taia and Bill of East Coast Auto Salvage believe in finding the best solutions for industry challenges.

One of the challenges in the auto recycling industry is perception.  The best way to combat problems with perception is with information. Today's information leader is the Internet and building an information rich website is no longer a luxury for any business, it is a necessity.

Many of the websites auto recycling yards present to the public are developed by the industry leading inventory solutions providers. These include Hollander, Car-Parts.com and Inventory Technology Systems among others.

The original East Coast Auto Salvage site was provided by ITS.  Taia Cesana wanted to provide a more modern look and offer much more information on the East Coast Auto Salvage website than a parts search and location engine. Yet without the parts location and inventory searches provided by ITS and Car-Part, her website would not hold much value to her customers.

We solved the problem by simply taking the information served by ITS and inserting it within the new website and we also added an important feature by importing all of the East Coast Auto Salvage's eBay listings directly into their new website.

The new website we developed for East Coast Auto Salvage is designed to not only provide easy access to parts information but also give the public a more comprehensive view of their business in an attractive and straightforward package.  I am very honored Taia and Bill thought enough of the job we did for them to ask us to share our ideas with the rest of the industry.

Back at the convention in Kansas City

I did not expect to find much eBay related news at an Auto Recycling exposition. In fact, it seemed when I mentioned eBay to any of the attendees or exhibitors on the expo floor, the tone of the conversations almost immediately became suspicious.  I was not selling eBay, I simply was asking how or if any of these businesses were integrating eBay as a sales venue for the massive amount of used automotive, truck and motorcycle parts they had on hand.

The overall impression seemed to be that eBay was a mysterious and unknown quantity. These business people, all of whom seem to be looking at Internet sales and ecommerce in a new light, were not really sure if eBay could help them sell parts.

As an Industry, I would say that Auto Recyclers could use eBay to a great advantage, if they could just figure out how.

To be honest, many of these cutting edge (in their industry) business people have not yet totally grasped the power of Internet marketing.  Most auto recycling yard websites provide simple location information and a parts location search with very little or no additional information or ecommerce capabilities.  This is a missed marketing opportunity on a massive scale.

It seems that I am not the only person at the exposition who believes eBay could help auto recyclers move used auto parts.

Terry Lindell - VINterchange
Terry Lindell - VINterchange

Terry Lindell of Inventory Technology Systems announced what could be an incredible tool for auto recyclers worldwide in a presentation explaining his new VINterchange inventory system.  VINterchange aims to turn the auto recycling inventory process upside down (or right-side up - depending on your point of view) with a new way to automatically evaluate and inventory the parts from wrecked vehicles.

It is a long story but it seems that the auto recyclers and the auto industry have been working with two entirely different numbering systems and ways of inventorying parts. The VINterchange system is designed to bring the auto recycling industry more in line with OEM manufactures VIN system, providing actual OEM part numbers to the public.

The presentation was jam packed full of information, I will say that as an industry outsider, the new system seemed to make incredible sense from the perspective of an Internet marketer such as myself.  When these recycling yards provide OEM auto part numbers to the public, on the Internet, finding the parts will become much easier for the consumer. Selling those same parts to the world via the Internet will become a vital part of every recyclers business.

My ears really perked up When Terry Lindell transitioned into the eBay portion of his presentation. I have not seen how it works, but apparently ITS's VINterchange system has the capability of automatically populating eBay listings with all of the OEM parts information needed to sell these parts to the public in a fast and efficient manner.  This could revolutionize the used auto parts industry on eBay motors.

I have a net meeting scheduled with ITS to get a first hand look at how this new system will handle uploading parts data to eBay, to tell the truth I am very excited about the possibilities.  I know first hand from East Coast Auto Salvage that these parts move well on eBay yet the time it takes to process the eBay listings is a pain point for Taia Cesana at East Coast.

If ITS has come up with a solution which not only catalogs all of the profitable parts from a wrecked vehicle and assigns those parts the proper OEM part numbers but can also feed eBay and/or eCommerce that same catalog of inventory, I think the used auto parts business will find a much easier path to ecommerce than ever before.

In Summary

  • eBay still suffers a problem of perception, in that it is a painful process to utilize eBay as a sales venue, from established industries such as auto recycling.
  • eCommerce is the next logical step for the Auto Recycling industry
  • It all starts with information and the proper aggregation and display of that information for both eBay and outside industries like auto recycling.
  • If the auto recycling industry continues to develop methods of standardizing information the industry and consumers will both win. In effect parts will become worth more than the price of steel and consumers will buy those parts when they have a clear path to finding them on either Google or eBay.

Thanks to the following sources:

The Truth About eBay 2008

Last week I wrote, 1.4 Billion Reasons Why eBay is Walking Away from Auctions which spoke about the new direction of eBay as a conglomerate.

In that article I used a fictional character to represent the desire of the eBay management team to dominate the world.  

Billions

Billions

After I published the article my thoughts went from the satisfaction of having written a deliciously evil analogy about the massive shift of focus of a huge company to thoughts of fairness and concern.  

I did not really want to say that in a personal sense, John Donahoe was evil.  The man is just a man and I really do not think anyone should call another man evil, unless they know for sure that he is. I do not remotely think Mr. Donahoe is evil, he is simply a highly placed corporate executive trying to make the most money possible, his only concern being the final balance sheet. (hope it is not the stock price). This may be distasteful to some, but not to me, I like making money. Although I also care about my long time customers and hopefully would not forget about them quite so easily. 

I quickly wrote, BTW - John Donahoe is Not Evil, and Neither is eBay- It was a Parody… .  This caused confusion among my readers and I saw the effects of that confusion in my Twitter feed which included comments to me (and about me) from followers and friends, concerned that I had received a call from Dr. Evil himself.

I received no such call from Dr. Evil, unless it was sent telepathically or via the sub conscious.

My true feelings were conflicted as I did not want to offend Mr. Donahoe or the other eBay execs by making it seem that I am telling the world that they are evil, on the other hand, in some peoples perspective, the deeds are close to the analogy.

The truth about eBay in 2008...

Like a patient with Alzheimer's, eBay has its mind on other things.

...and I know this is a very tough pill to swallow for many long time users of the site, but eBay is not so quietly moving itself out of the eBay business.

The core eBay business is still active and alive, the patient is with us, physically if not in spirit.  We can see something is wrong, our trusted friend is not quite the same, we know deep down there is a change coming that we do not want to think about or speak about... Our friend eBay is dying.  

Emotions abound, everyone wants to help, no one knows what to do yet everyone has an opinion.  We call the doctor and the diagnosis is clear, yet we do not believe.  The patient, eBay, knows it is on a different course, yet we all keep thinking the inevitable will not happen.  Sometimes the hardest part of life changes like this is the deception.  We all deceive ourselves into thinking everything will be OK.  

The patient is not eBay as a corporation, that will survive for eons. The patient is eBay auctions which are travelling through the final chapter of an amazing lifetime.  It is time to say goodbye.

Fixed price will live on, the corporation needs that to fuel its finance business and Paypal beast but auctions are just too much trouble.  

Over the weekend I asked this question of my Twitter followers:

Scott Pooler
Scott_Pooler Who said this? “There are times when I wish we can close this store and just open a new store, but we can’t,” 

The answer is John Donahoe.

Whats he Thinking?

Whats he Thinking?

He said what almost every eBay store owner has said to him or herself on multiple occasions, except John Donahoe has never operated an eBay store.

He followed that quote up with this statement: “We need to make bolder, more aggressive changes to the eBay ecosystem even if they are unpopular.”

John was speaking about the eBay auctions business, it seems clear that in John Donahoe's mind, the core business of eBay is more of a pain point than a legacy.

The quote is from a the New York Times article: Amid the Gloom, an E-Commerce War

The New York Times article is one of the best and most in depth I have yet seen covering the real evolution of eBay into an Amazon clone. BRAD STONE of the New York Times seems to indicate this move towards fixed price may be too little and to late.  

I think eBay should just change its name to PayBay.

PayPal and the new acquisition Bill Me Later are John Donahoe's vision of the future.  While the eBay name and logo are colorful and shiny, PayPal is the engine that drives the bus.  

Back in 2007 I wrote an article which offered a suggestion about how to feed the PayPal engine.  

eBay lowering fees - We say - eBay Listing Fees FREE

The exponential growth of PayPal has proven that eBay is simply a feeder system for the money machine known as PayPal. PayPal would not be the cash cow it is today if eBay did not exist, eBay may not exist if it continues to increase fees and limit the ability of sellers, both new and experienced, to make sales. Sales are what drives the engine of the cash flow which feeds PayPal!

Imagine - if you will… a system of eBay where fees were completely removed (Somewhat like CraigsList or Kiiji). This would be a free market system like no other and the exponential growth of the PayPal transactions would more than cover the losses from removing fees for sellers.

The competition (Amazon/Google Checkout) would no longer be a threat to eBay/PayPal because eBay has the advantage in worldwide numbers. That advantage is dwindling only due to the fee changes over the last several years. If eBay were to remove fees for listing and re-listing and continue to insist on the use of PayPal for transactions then I say eBay would have a complete stranglehold on the Internet marketplace for years to come.

So, if the market is afraid of eBay reducing fees, what do you think they would say about removing fees altogether?

Evidently Mr. Donahoe did not read my previous thoughts on the matter, but it seems as though I was on the right track.  My question is...

If eBay is so excited about buying up and creating free classifieds sites around the world, and since they are obviously closing down the eBay core business of auctions... Why not spin off the auctions marketplace and make it fee free?  Sell advertising and rake in the PayPal/Bill Me Later millions. 

The reality of eBay 2008 is confusion... The giant has a thorn in its foot and can not find relief... 

Someone, please... Pull out the thorn.