Feedback means so much to sellers on eBay...
In fact, it can mean the difference between being in business one day, and being out of business the next...
Unfortunately for the sellers of eBay, the same feedback situation is not so true for buyers who abuse the system. Yes, there are buyers who abuse the system and they do it knowing full well that eBay Trust & Safety will do little or nothing about it.
Buyers who accumulate a large amount of feedback on eBay, seem to have the ability to coast under the radar of Trust & Safety.
The account above belongs to one such buyer, yes buyer..."Greenteapass"
The feedback from this account looks more like that of a titanium PowerSeller, rather than a simple everyday buyer. This account has absolutely no feedback earned from sales.
Greenteapass has accumulated 11,436 feedback as a buyer, since joining eBay on September 11, 2006.
This equates to this buyer receiving over 20 feedback per day, everyday for a little less than 2 years. A Superstar buyer in the view of eBay executives? Look more closely at the real feedback numbers of greenteapass and the truth will be revealed. This Superstar buyer has received 147 Negative, 73 Neutral and has had 2 negative feedback removed just in the last year. (Source Toolhaus.org)
Similar feedback numbers would certainly close down all but the highest grossing sellers on eBay.
If a seller were to earn these kinds of feedback numbers, no one would argue that the seller should be pushed out of the eBay system, never to sell again... But what about buyers who do not perform as expected?
The only answer we can find lies in the fact that this buyer still has an active account even though from the previous years history one could conclude that this account should be suspended. Now that sellers can no longer leave honest feedback, there is little chance of that.
What happens if a single eBay account accumulates 147 Negative feedbacks in less than a year? The answer apparently depends upon which side of the transaction your happen to be on. Is this a real system of good business practices? Would a credit card company allow this kind of history from a single account?
Why or how would a buyer accumulate these kinds of eBay feedback numbers?
One theory suggests some buyers buy merchandise from inexperienced sellers and/or sellers on the verge of losing eBay selling status, because of one or two previous negatives, with the intent to ask for partial or full refunds after the merchandise has been delivered. Or using PayPal to charge back purchases on unwitting sellers who do not get signed receipts for shipments.
Greenteapass has disappointed a great deal of sellers with the way he/she or they have done business. The image below had to be compressed considerably just to fit it in this page. It shows the entire negative and neutral feedback history of just this one buyer over the last year.
Remember... With the new feedback system, we will never know about buyers like greenteapass. No feedback trail can track this buyers fraudulent intentions, or any other. We must depend upon Trust & Safety at eBay to keep us safe from these kinds of buyers... Scroll down or follow the toolhaus.org link to see how well that has worked out in the past.
I wonder if greenteapass knows about the new no negative for buyers feedback system at eBay?
First three images below are just screenshots of portions of the bad feedback for this one buyer. The 4th image is a very compressed image of the entire page of bad feedback from Toolhaus.org, just to give an idea of how much poor feedback this one BUYER has accumulated in one year.
For more information about Greenteapass, follow this link to a google search for the eBay name: