Archive | June, 2008

Live Help – Communication at eBay – Cornerstone of the Buyer Experience

The crux of the situation is communications at eBay, how they want to inspire the customers of eBay, the sellers, to provide excellent customer service and communications. And why it is difficult for the customer/sellers of eBay to take this request seriously when eBay itself can not seem to provide even basic communications to its customers.

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eBay Live 2008 Chicago- Day One – Whew…Think Twice

eBay Live 2008 is underway… This sign was prominently displayed in the center of the solutions floor… eBay Live… Creating Good? The good was found between the lines for those who looked, since the lines were short, looking was easier than ever. The turnout here has been less than expected and less than predicted by […]

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Trading Assistant Journal, Skip McGrath, & iBusinessLogic – Solutions Providers in the Renewed ConsignmentPal Directory

ConsignmentPal has not only become the best place to list your consignment or Trading Assistant business (even better than the Trading Assistant Directory in my opinion) but is now a great place to find real honest to goodness solutions providers, consultants, designers, web developers, and eBay gurus like Skip McGrath

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eBay Feedback – More of An Issue for Sellers Than Buyers – Example: Greenteapass

Feedback means so much to sellers on eBay… In fact, it can mean the difference between being in business one day, and being out of business the next… Unfortunately for the sellers of eBay, the same feedback situation is not so true for buyers who abuse the system. Yes, there are buyers who abuse the […]

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